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Privacy Policy

 

Privacy Policy

Introduction

Welcome to Gracefully Untamed Boutique! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, process, and share the personal information of our website visitors.

Information We Collect

We may collect various types of information from you, including but not limited to:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Technical Information: IP address, browser type, device information, and browsing behavior.
  • Usage Information: Pages visited, links clicked, and other actions taken on our website.

How We Collect Information

We collect information in the following ways:

  • Directly from You: When you place an order, subscribe to our newsletter, or contact us.
  • Automatically: Through cookies and similar technologies that track your browsing activity on our website.
  • From Third Parties: We may receive information from third-party services such as payment processors and marketing platforms.

How We Use Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you about your order status and promotional offers.
  • Improve our website and customer experience.
  • Comply with legal obligations and enforce our policies.

Sharing Your Information

We may share your information with:

  • Service Providers: To help us operate our business and fulfill your orders (e.g., payment processors, shipping companies).
  • Legal Authorities: If required by law or to protect our rights and property.
  • Marketing Partners: To send you promotional materials, with your consent.

Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your personal information.
  • Opt-out of marketing communications.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at april@gracefullyuntamedboutique.shop

Shipping Policy

 

Shipping Policy

Welcome to Gracefully Untamed Boutique! As a small business, we cherish each and every order you place. To give you a little insight into our process, we want you to know that we make our products to order, ensuring the highest quality and uniqueness.

Processing Time Once you place an order, we will order the products specifically for you. This means that the production process starts only after your order is confirmed. Please allow us 7-10 days to get your order to your doorstep. That said, our goal is always to ship your order within 3 days of it being placed. We're constantly striving to improve our efficiency without compromising on quality.

Shipping Time Once your order is shipped, you will receive a notification with your tracking information. Please note that shipping times can vary depending on your location and any potential delays with our carriers.

Thank you for supporting Gracefully Untamed Boutique! Your patience and understanding as we grow mean the world to us.

Return and Refund Policy

 

Return and Refund Policy

At Gracefully Untamed Boutique, we want you to be fully satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and refund policy.

Returns

You have 30 days from the date of delivery to return your item(s). To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Process for Returns

  1. Contact us at april@gracefullyuntamedboutique.shop with your order number and details about the product you would like to return.
  2. We will provide you with a return address and instructions on how to send your item back to us.
  3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds

If your return is approved, we will process your refund within a few days. The refund will be applied to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund to your account.

Exchanges

If you need to exchange an item for a different size or color, please contact us at april@gracefullyuntamedboutique.shop with your order number and details about the product you would like to exchange. We will guide you through the exchange process.

Shipping Costs

Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

Contact Us

If you have any questions or need assistance with your return or refund, please contact us at april@gracefullyuntamedboutique.shop

Copyright © 2024 Gracefully Untamed Boutique  - All Rights Reserved.

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